Deejay Kids EShop

Who is the right user for www.deejaykids.com ?
Shopping For clothing and underwear for children from 0 to 16 years, Toy Shopping, Health and parapharmacies, gift shops, pharmacies, Perfume; Cartollerie; online stores.

There 's a minimum purchase amount?
There is no 'minimum, however, supplies are not made for personal use, and the only line of clothing is required to order a series of one color per item in all sizes, while the imported articles, it is mandatory The box, which varied in amount, based on its content.

How do I sign up?
NB: As the website for dealers in the field you must fill in all fields and in particular the exact name as registered with the Chamber of Commerce, the VAT, the tax code.
All subsequent communication will refer to the e-mail address, insured, so that it is valid and functioning properly.
You will receive an e-mail to subscribe to certify that site and will be confirmed after the receipt by fax or mail a copy of the 1st page of registration with the Chamber of Commerce or any other document proving the status of a retailer in our industry sector.

How do I place an order?
You can place an order through shopping cart only after you have registered with the site and you send a document that validates the status of a dealer. The order will be processed after the verification of the availability of stock.

Can I send orders via fax?
If you want you can send an order via fax 080.4578213, if you want to see live the goods you are ordering in video call with Skype.

Catalog items are all readily available?
Generally viewed articles on the site are almost always available, but it can happen that some ongoing article is temporarily unavailable, and then arriving, while for seasonal products subject to a defined quantity, it is not possibbile ensure availability prior to the receipt of ' Order and check in stock.

What are the times and modes of delivery?
Since the order, within 24 hours, the goods are ready for shipment and no later than 3 days is to take place. E 'possible to ask for prompt delivery in 24 hours with an additional cost of 8.00 Euro per item.
The delivery abroad is to be discussed.

How much does shipping cost?
The value of transport costs is defined by value and volume of the goods.
For shipments throughout Italy, including the islands, if the goods ordered, you can put it all in one package and the tax bill is less than 200 euros the shipping cost is equal to 9.00 euros, if the tax is higher Euro 200.00 will be required only a contribution of 5.00 Euro, if the tax is higher than 500.00 Euro shipping is free.

The goods travel Insured? Is there a warranty on products?
All the goods travel at your own risk, and for that we ship each package covered by insurance. Only cost for the customer to verify the integrity of the package upon delivery and accept the package by signing the reserve in case of visible damage to the envelope and notify us immediately of any damage found on products inside the package. All products are covered by manufacturer's warranty on manufacturing defects.

Which payment systems can be used?
You may pay the amount of your order in several ways:
a) Cash on Delivery (ONLY FOR SHIPMENTS TO ITALY). The amount must be paid in cash directly to the carrier, and is an additional cost of 1, 5% with a minimum of Euro 3.00 per package.
b) bank transfer. You can make a bank transfer to pay the order making the transfer directly to our bank, the data will be provided after receiving the order.
Note for foreign customers the only way 'PAYMENT AND' THE BANK OF ADVANCE.

Can I monitor the course of my shipping?
Via email you can ask the deejay dittta kids srl sending the bill number referring to your shipment, so that at any time, you can check the real situation of your shipment.

What should I do if I forget my password or I still can not access my account?
From the account management panel, click "forgot password". In exceptional cases you can ask for outside assistance by deejaykids.com by sending an email from the "contact" section.

Can I change personal information?
You can edit your personal information and billing www.deejaykids.com connecting to the site and accessing the system from the account management panel.